Marcia Berkeley

BIOGRAPHY

Marcia Berkeley is an accomplished trainer, facilitator, and people development specialist who brings over 20 years of experience designing and delivering impactful learning programs for individuals and organizational leaders. As VP of Training at Sixty67 Group, Marcia is the driving force behind building high-performance hospitality teams that deliver consistently exceptional guest experiences.

Certified in mediation and conflict resolution, employment and training, and emotional intelligence, Marcia brings a uniquely holistic approach to workforce development. Her training assignments have spanned government, non-profit, retail, and hospitality sectors, with a consistent focus on effective communication, customer service excellence, job retention skills, and navigating workplace dynamics. She is widely recognized as a leader in change management training, helping organizations and individuals adapt, grow, and thrive through transition.

At Sixty67 Group, Marcia architects the training frameworks that underpin everything the company delivers, from onboarding new staff to coaching leaders at all levels. Her work is central to the Sixty67 CreatorLab initiative, where she designs progressive training programs for the next generation of hospitality professionals. Marcia's proven ability to enhance both individual performance and organizational culture makes her one of the most impactful members of the Sixty67 leadership team.